JetBlue Airways today celebrated the opening of its customer contact center at JetBlue University in Orlando, Fla. Worldwide Flight Services 3.1. During the six weeks following the Spanish mobile site’s debut, Spanish site traffic (across desktop and mobile) grew an astonishing 80%. JetBlue Airways Media Inquiries. Confirmation code. JetBlue ofrece vuelos a más de 90 destinos con entretenimiento gratuito durante el vuelo, meriendas y bebidas gratuitas de marca, mucho espacio para las piernas y un servicio galardonado. Spanish mobile signups for JetBlue’s customer loyalty program increased by 269%, too. By continuing to use this site, you are giving us your consent to do this as explained in our cookie policy, available here. Mobile bookings and revenue remain so high, JetBlue recoups the total annual operating cost of the Spanish mobile site in a single day. Experience As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone. Since its debut, JetBlue’s Spanish desktop site revenue has soared. Effective today, we will also be temporarily adjusting inflight food and beverage service to further minimize customer and crewmember touchpoints. In 2008, MotionPoint translated and deployed JetBlue’s Spanish-language website, which was designed to serve U.S. Hispanics and Spanish speakers based in Latin America. Our multi-layered program focuses on four key areas: healthy crewmembers; clean air and surfaces; more space, fewer touchpoints; and travel flexibility. JetBlue Customer Service Representative Reviews. Safety from the Ground Up. Head of Digital Commerce, JetBlue Airways. Don't have your confirmation code? Filter. The mobile site was so successful, it recovered its initial costs in just five days. Una sesión por lo general vence cuando ha pasado el tiempo y no se realizó ninguna acción. 27-01 Queens Plaza North Long Island City, NY 11101 Phone: (718) 709-3089. We’re going above and beyond to keep our customers and crewmembers safe and well. You can read more about the extra precautions we’re taking on board and at our airports and what you can do to travel safely on our blog. To our customers and 18,500+ crewmembers across our network, we truly couldn’t have done it without you. Discover more success stories from MotionPoint customers, Portal Translation: Travel & Hospitality Case Study. Clear All. JetBlue is an award-winning domestic and international airline carrier founded in 1998. Spanish mobile signups for JetBlue's customer loyalty programme increased by 269%, too. Last name. Customer Service salaries at JetBlue can range from $9-$17. Dallas, TX. Find your itinerary Check in to get your boarding pass within 24 hours of your flight. JetBlue realized the rapidly-growing U.S. Hispanic population was a thriving market, primed for online engagement. 42 JetBlue reviews. hޤWmo�6�+�a-���.�(�%i�%i��6����Ȓ+�I�_�#e'u7���H���繣%%�HF5Dr¸ R�R"%Q���f8�I�0"btB�AI��L �N�A�U���4��)���6���D����w�`�}\q�n�^�kJ^��'vˬ���?�{�*[.Q�dg����tT��_vpApQ �䮘4����HF��=��^7��zC� �9��pЫꉫ�P�o;�%:�p�/���Kߌ4���a�t$�e�t�H��%�Ht�^����e~�U��2�������u�[����i� ���I:�Q�Qi�G�; �e�����@�{�ͮ�C#�A/ۆ�m9u�7!������g�wk�TKN1�Q�p�R��>��-lm}^�p�=:�x����0|��1~�D���X��F�wR�4H�Ғ��A5�y��dc�[�Y�6E8��W^+�����w����� �!U����FS�W3� �a��z�`xh�k-]��;�~�w�٨W-Z�#M�J��0}�����̓�q��l=t�4�9����k�b���+w�ۯ:����y5��������v�}؅=�>��p@g�'X��&���0��� As a busy airline, JetBlue gets a lot of questions and has a reputation for providing solid customer service by email and over the phone. MotionPoint & COVID-19 Preparedness. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. :�e���W�81����l�0t�����m�g� Ba����0� 9��|��X�Qq�ܳ�"O�]�-8��n������n|8��&��D�r`W��{o؃Ohw�g͈��?&m*6�֏��F_C4�Y�`WSL�iG{��a���87qD���$�(�ڑ�?ZK �.+��o��XQD(X!�N OTl*�����B�"�f����5aF��$(�8��T��E~j^ ~��_��ɧ��Ȫ�����b��MB|uu������j��������2�ty �+D�|DڜD�|B�#y�%&�&�j�"�>?f|m��z|�, Obtén las últimas ofertas en vuelos a tus ciudades favoritas con nuestras mejores tarifas online e inscríbete para recibir alertas de tarifas. Lo sentimos, la sesión que estás usando se venció. JetBlue Opens Customer Contact Center in Orlando: Will Add 500 Jobs Over Five Years in Orlando. ANIMAL FORM (06/2018) Customer Confirmation of Emotional Support/Psychiatric Service Animal Behavior • All completed and signed documents must be sent by the customer through a service … Watch your inbox for tips, helpful analysis and more. Passenger Customer Service Agent Spanish. Service is its own reward, but awards are nice, too. We would like to show you a description here but the site won’t allow us. You can read more about the extra precautions we’re taking on board and at our airports and what you can do to travel safely on our blog. A visit with Frankie Littleford, who helms JetBlue’s customer service and customer experience as JetBlue's vice president for the customer support experience, operations and recovery. Receive thought leadership on website translation, customer experience localization and more. However, JetBlue is looking to change that perception with new technology for customers. JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. 27 0 obj <> endobj 39 0 obj <>/Filter/FlateDecode/ID[<7793D642655A40269E3418AB006EB114>]/Index[27 31]/Info 26 0 R/Length 78/Prev 131496/Root 28 0 R/Size 58/Type/XRef/W[1 3 1]>>stream All Other Inquiries Please call (800) 538-2583 *All inquiries regarding customer service matters will automatically be forwarded to Contact Us endstream endobj startxref 0 %%EOF 57 0 obj <>stream ... [End card: JetBlue logo] View Spanish Transcript. As an employer, JetBlue offers a comprehensive benefits package to eligible staffers that includes medical coverage, profit-sharing programs, and free standby travel with JetBlue and a number of other airlines. We use cookies to present you with relevant, personalized experiences on this site and others we operate. Flying isn’t cheap, it’s stressful, and even with careful attention to detail, a lot can go wrong. JetBlue offers flights to 90+ destinations with free inflight entertainment, free brand-name snacks and drinks, lots of legroom and award-winning service. During this time, revenue from Spanish mobile users rose 363%. 45 Jetblue jobs available on Indeed.com. JetBlue ofrece vuelos a más de 90 destinos con entretenimiento gratuito durante el vuelo, meriendas y bebidas gratuitas de marca, mucho espacio para las piernas y un servicio galardonado. Get your boarding pass another way . ... [End card: JetBlue logo] View Spanish Transcript. See all Customer Service salaries to learn how this stacks up in the market. It is rare that I involve myself in a open forum regarding anything in particular, especially promoting customer service because in most cases these days, there is none but I have to say that when it comes to flying, Jetblue is the #1 airliner (IMO) for customer service. We’re humbled to be ranked “Highest in Customer Satisfaction Among Low-Cost Carriers in North America” by J.D. But overall I had a … JetBlue is a discount airline that serves just over 100 cities in the Americas and Caribbean. A free inside look at company reviews and salaries posted anonymously by employees. Search job titles. MotionPoint also applied localization and optimization tools to the site to further boost engagement and conversion rates. Results When it comes to crewmembers hired under the new process, JetBlue found a solid relationship between assessment scores … Safety from the Ground Up. JetBlue Airways’ award-winning approach to customer service has always made it an industry leader. We’re going above and beyond to keep our customers and crewmembers safe and well. With MotionPoint, site traffic, engagement & sales from Spanish speaking customers soared. Localized Spanish Sites Help JetBlue’s Sales Soar. Effective today, we will also be temporarily adjusting inflight food and beverage service to further minimize customer and crewmember touchpoints. h�b```f``����@�� (����am_CP��ę���� ��b�],���8�y���9���ҼV����R��&�^&y�(c'@� �� endstream endobj 28 0 obj <> endobj 29 0 obj <>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 30 0 obj <>stream JetBlue Airways Corporation 4.1. Apply to IT Support, Financial Planning Analyst, Crew Member and more! JetBlue: Excellent Customer Service - See 17,467 traveler reviews, 1,508 candid photos, and great deals for JetBlue, at Tripadvisor. Check in ©2020 JetBlue Airways JetBlue: Excellent Customer Service - See 17,467 traveler reviews, 1,508 candid photos, and great deals for JetBlue, at Tripadvisor. First name. Spanish mobile signups for JetBlue’s customer loyalty program increased by 269%, too. Updated Dec 1, 2020. 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