Customer Service Associate Home Depot － Casper, WY Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. They’re looking to what needs to happen next. When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. ©2005-2020 Home Depot Product Authority, LLC. TOMMY MONIQUE If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. And you know making sure that there’s carts up front. And making sure that items are always available for our customers, for their convenience. And there is always an available store, if I was to move state to state in a transfer. Customer service skills is one of the main things that Home Depot has truly truly helped me out with. Right now, I’m a cashier part time and I love it, because I love working with the customers. They want you to do your job fast. It’s just all around a good company to work for. GILBERT TOMMY Know your rights. Click here to view Federal Labor Law posters. A typical day for a sales associate, would be coming in and um making our customers our first priority. The kind of problems I solve are anything mundane from how to fix a sink. The scheduling here, it is consistent. We do price changes and we also execute projects. Home Depot March 2012 to August 2013 Customer Service Associate Sherwood, OR. So from a culture standpoint, we have partners not employees because we want to seek their feedback. You have a store of people that are willing to help you accomplish your goal. Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready. We do price changes and we also execute projects. From the moment you walk through these doors, you start feeling welcomed. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. You can go as far as you want to go. Click here to view Federal Labor Law posters. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. CAM You’re there, first of all, as the face of The Home Depot, because I help them walk out with a smile. BARBARA I have never had a 401K on any job I’ve ever had and this one was the first. CAM Prevented store losses using awareness, attention to detail and integrity. They are not getting ready to go out of business. Health and temperature checks at all locations, Required social distancing measures throughout buildings, Increased cleaning frequency and enhanced sanitation efforts, Thermometers and masks provided for associates, Daily health and temperature checks at all locations. The general warehouse associate works in different areas processing inbound and outbound. ANTHONY BILL JESSE MATT On rare occasions there may be a need to move or lift light articles. I get employee 401k. So I’m confident that we are going to be around for a while. Plus, it’s a family. Vacation time and the company is very good if you need a day off. The specific accommodation requested to complete the employment application. My gosh, the benefits are even better than I thought. It’s good exercise. A response to your request may take up to two business days. I love the Home Depot. ALPHONZO If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. And making sure that items are always available for our customers, for their convenience. By the end of the day, I’ve usually walked about seven to eight miles. OLIVER 15%- Handle customer complaints utilizing tools, training and problems solving skills as well as de-escalation techniques, conflict resolution skills and professionalism. Home Depot is a great company to work for simply because they want you to grow. STEPHANIE A Customer Service Representative is responsible for handling an array of front-facing duties. That is universal. How ever far you want to go here, I’m here to help you do that. Available positions may vary by location. BILL At [CompanyX], we count on our customer service department to interact professionally with our valued customers when they have questions or concerns. NICOLE With stores, distribution centers, and corporate offices across the country, your next opportunity might be right around the corner. JESSE And the things you learn on the job are things that can directly help you. Respect for All People. TAMI I love the customers. Customer experience is a top priority and an absolute focus. Merchandising is a very physical job. MATT ANTHONY It’s helped me save money. It’s flexible. ELIUD My favorite thing about working at Home Depot is just the opportunity to grow. OLIVER OLIVER 7022 W COLONIAL DR ELIUD They have been very good about working with me. They have the ability for tuition reimbursement. They are taking care of me and I thank them for that every day. They don’t want you to be stuck at one position. I walk over ten thousand steps a day. Upsells to Customers as designated. If you have an apartment, if you have a home, if you want to go out on your own and do contractor handyman work, you’re going to learn so much. I am currently a freight supervisor at the Westin Home Depot. Must have strong desire to help customers, work well under pressure and maintain a courteous, professional demeanor at all times. They don’t want you to be stuck at one position. You have to be willing to work independently. You’re there, first of all, as the face of The Home Depot, because I help them walk out with a smile. There’s sometimes where I’ve been able to take nights off, but work a little bit longer on another night. Sometimes it’s crazier stuff like hey my kid needs to build a T-REX out of pvc. It is tough. SHANTA His/her job description entails reaching out to customers, assessing their needs, and … If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. I have never had a 401K on any job I’ve ever had and this one was the first. Customer Service Representative Job Description The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Handle a variety of contacts in a fast-paced customer driven Call Center Environment. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. JOSH Right now, I’m a cashier part time and I love it, because I love working with the customers. Privacy & Security Health and temperature checks at all locations, Required social distancing measures throughout buildings, Increased cleaning frequency and enhanced sanitation efforts, Thermometers and masks provided for associates, Daily health and temperature checks at all locations. HAYGOOD Providing face coverings and gloves to associates. The best CSRs are genuinely excited to help customers. I feel confident to maybe one day open my own small business. Offer support and solutions to customers in accordance with the company's customer service policies. 10%- Provide knowledge insight and information about our products by utilizing tools such as catalog and website. Worked under strict deadlines and responded to service requests and emergency call-outs. We treat our associates with great respect and we have great leadership behind them, so you’ll always be taken care of and it’s a fun working environment. The Home Depot is an Equal Opportunity/M/F/Vet/Disabled Employer. Make sure that the shelves are packed down and straightened fully. The scheduling here, it is consistent. It’s flexible. ANNETTA OLIVER MATT Checking in merchandise, bringing it to the floor, assisting other associates, shipping out. I help to the people who need assistance to pick up heavy or big goods to put in their car. JUSTIN NICOLE Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. You do lift a lot. BILL A response to your request may take up to two business days. I love the schedule. Orlando, FL. They are taking care of me and I thank them for that every day. So the work that we do here at night is basically we unload trucks. Job Description. What does a Customer Service Representative do? Get the right Home depot customer service job with company ratings & salaries. The kind of problems I solve are anything mundane from how to fix a sink. Privacy & Security Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. CHRIS I help customers out with loading assistance and keeping the parking lot clean and tidy. Home Depot knows that without their customers, they wouldn’t have a business. Making sure there are flatbeds and lumber carts for customers. You have to be willing to work quickly. If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. Search job openings, see if they fit - company salaries, reviews, and more posted by The Home Depot employees. ALPHONZO Emails sent for non-disability related issues such as following up on an application will not receive a response. Vacation time and the company is very good if you need a day off. How ever far you want to go here, I’m here to help you do that. I just generally enjoy being around folks. JOSH I like to talk to people. ©2005-2020 Home Depot Product Authority, LLC. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. You are part of the family. JARED BILL Making sure there are flatbeds and lumber carts for customers. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently. We do the Christmas reset, we do the vanity reset. ANTHONY And make the store, basically, grand opening ready every morning. I really love doing what I do and I can’t really see myself doing anything else. And then I went to school and then came back and closed the store, like from five to ten pm. A typical day for a sales associate, would be coming in and um making our customers our first priority. TAMI What do you think? In your email please include the following: If you are a third-party organization supporting individuals with disabilities, please send an email to myTHDHR@homedepot.com, In your email please include the following. Associates are the first point of contact for our Customers and/or Sales Associates via Fax, Email and Calls. They’re looking to what needs to happen next. JESSE And then we, as a team, pack everything out onto the shelves. STEPHANIE Click here to view Federal Labor Law posters. TAMI We get the employee stock purchase plan. I like to talk to people. They’re wonderful people to work with. They treat me so well here. Once you’ve applied, please come back and apply for other jobs at this store and any store near you. I was able to come in and work in the morning, which is usually about six o’clock to maybe twelve o’clock. When I first got here that was what I’m seeking and I’m experiencing it and at this point the sky’s the limit for me. The Home Depot store location(s) (city, state) to which you would like to apply, The name of the organization being represented. That’s just tradition for us. TOMMY Sometimes it’s crazier stuff like hey my kid needs to build a T-REX out of pvc. Customer Service/Sales Associates provide fast, friendly… The main responsibility of the Customer Service Representative is to provide accurate support for the client, vendor, and all other parties involved. I look forward to coming here. JUSTIN SHANTA It’s challenging, but that’s a good thing if that makes sense, because there’s a lot going on. You have to be willing to work independently. ALPHONZO And I can take this anywhere. 40%- Receive incoming calls, faxes or emails to place orders, process returns, answer product questions, provide order status and/or route customer to appropriate Department or Sales Professional. BRAD I love the bonding, co-workers, and most of all I like the advancement that the company has. OLIVER The key word in that title is general, so wherever your business needs you, that’s where we’re going to shift you. Home Depot sales associates perform a variety of important duties for the hardware store chain. A Customer Service Representative is a job that requires the ability to handle multiple tasks. TERRY If you believe you need reasonable accommodations in order to search for a job opening or to apply for a position please contact us by sending an email to myTHDHR@homedepot.com. We do the Christmas reset, we do the vanity reset. The hours, the time we come in, the time we get off. Ability to learn and retain new information. All rights reserved. I help to the customers when they want to use their home depot card or about the price of one product. 62 open jobs for Customer service home depot. I am currently a freight supervisor at the Westin Home Depot. I needed something that was going to go around my schedule out of the building. Home Depot is a great company to work for simply because they want you to grow. Know your rights. Consulted with customers on the latest styles and trends. They’re planning and not only planning, but they are executing it and making it happen. And I can take this anywhere. Must be PC literate and be proficient in typing as well as comfortable navigating a computer keyboard. I do love working for The Home Depot, because I just think it’s a wonderful place to work. This is my second job. My gosh, the benefits are even better than I thought. They’re planning and not only planning, but they are executing it and making it happen. SARAH It is tough. MATT Your focus is making sure the products have a label, they’re clean, they’re stocked, just that everything looks, what they call, grand opening ready. Helped customers select products that best fit their personal needs. You’re not just doing one thing, you’re doing several things at one time. Sales associates with The Home Depot typically provide customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions. I still have time to do things in the afternoon and in today’s economy, you want to have a job you know is going to be there. NANCY Developed … Search Home depot customer service jobs. So the work that we do here at night is basically we unload trucks. Job Description. I got my stepper, but it’s good when you punch out and you go home and you feel really good about the job that you did for the day. They love to talk. SHANTA When I started working here, I thought it was going to be like any other job, where they just like okay you are just another worker, but not here. Indeed.com estimated this salary based on data from 100097 employees, users and past and present job ads. We have sick time. And the things you learn on the job are things that can directly help you. Checking in merchandise, bringing it to the floor, assisting other associates, shipping out. We get travel benefits. I’ve known freight associates that are store managers now. 2 years of computer service skills and/or Contact Center experience preferred. Strong follow up & problem solving skills. They want you to do your job effectively, but they also want you to have fun when you do your job. Because it’s like one big family. This is my second job. If you stay busy and keep working, you’ll notice that the nights and things go by as fast as possible. BRAD Be the face and voice of this company and listen carefully to what the customer is saying while maintaining a polite and helpful attitude. I was able to come in and work in the morning, which is usually about six o’clock to maybe twelve o’clock. Tons of great salary information on Indeed.com I’ve been in other industries and I would never leave Home Depot, because I love the working environment. Honestly, this is just one big orange family. I love the Home Depot. My favorite thing about working at Home Depot is just the opportunity to grow. Must be flexible with work hours due to service levels and the business needs. 65 Home Depot Call Center jobs available on Indeed.com. I receive products that the customers want to return, I verified the products and if it is ok and in the time so then I return their money. You do earn vacation after a year and you also do earn sick time. JUSTIN I love my fellow peers and my management team. TOMMY They are not getting ready to go out of business. TERRY Oh what makes me good at my job is that I’m a people person. The Home Depot is committed to being an equal employment employer offering opportunities to all job seekers including individuals with disabilities. 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