We got his determination letter a week later and it was approved..Still waiting for his checks and this is august 4th..Havent received either so far..impossible to get thru to speak to someone..we called our state rep to see if they could do anything and they were goin to check it…Got a phone call from his office last week to see if we got it yet…unfortunately bills cant wait.we have a morgage and 2 car payments…what the hell our we suppose to do. For whatever reason, I was able to “hold for an agent” around 11am today without the call being disconnected. On mobile, click "Menu" at the top for a quick link to The Archive. and have called thousands of times and e-mailed 6 times to different addresses and have gotten nowhere since May 24th. I found the answer so I wanted to share it with others. ⢠If you lose your UC PIN or never received one in the mail. Now it says 0$. You can not get ahold of anyone who can help you they say give me your contact info and you will get a call back within 72 hours but I have been told that for months and I have never had anyone contact me and I am just out of options I have lost every single thing I worked hard for and this is unelectable I have neve drawn unemployment before now and I have been homeless 3 times because of the carelessness. They just hang up on everyone now. From the state UI agency social media pages you can even try sending direct/private messages to get answers to your questions and also see the hundreds of comments from people likely in a similar boat to you. It’s been very frustrating and creating a lot of financial hardship as you can see from some of the comments below. Surprisingly a lot of readers have said emailing your state unemployment department or agency has worked more effectively than trying to get a live agent. i really need to talk to a human im about to lose everything and i have 3 kids in my home . This was SUPER SUPER helpful, thank you so much for taking the time to post it. I have not received anything and cannot get in touch with anybody. How do I talk to someone at the unemployment office? i was approved but they didnt backdate. bruh the fact that when i go online and fill it out and cant do the verify income part cuz it says unauthorized or some shit says it all about how rigged this bs is and then if i call any of the numbers they give when i search for it they all say they are not excepting calls or some other bs then hang up your the only reason i was able to find a number that freaking works your a hero i really want to make a video exposing this conspiracy to keep our money from us edit nope they say its busy and i cant get a call thru they are intentionally doing this shit if the online site worked like it was meant to instead of not working on purpose we would be good but they dont want us getting our money this shit is serious bro. I called from end of march and could never get through, finally was able to borrow a laptop and apply online in the beginning of this month. Even though someone looking at my case with her own eyes told me on the phone that I was approved. I live in Maryland. Another suggestion is to go to this webpage https://app.leg.wa.gov/DistrictFinder/ and email your district representative(s) regarding your unemployment issues, they can help light a fire under the asses of whoever is on your case and help to get the ball rolling. The congressmenâs office will have a designated person inside their office who handles unemployment issues. I don't think this method works anymore unfortunately.. Why is this so difficult? Help with back Bills? How is the back pay work? I cannot believe the way they have hung us all out to dry the way they have. Please someone get back to me. You will then be put on hold until a customer service rep can assist you. who can tell us where to go or call? I can’t help but believe that this whole debacle has nothing to do with mismanagement of high volume, but rather intentional interference with people receiving unemployment compensation to which they are entitled. I fill out my weekly certification. I put applications in but its hard to even get to an interview or even back or forth to a job with no money for gas. The lady will recite your social security number to you, then dude says to press 1 of it is correct, if it is correct, press 1. State unemployment offices are already overburdened and short on staff trying to manage the surge in claims. In the Subject line of the email, indicate BACK DATE REQUEST and in the body please indicate exactly when and how COVID affected your employment or self-employment and which weeks you wish to claim. I didn’t receive payment yet for 9/6 which I should have on 9/9 per previous experience for my payment DD. After filling everything out and getting ready to send, TT goes to a screen saying that I no longer qualify for the free version do to "too many schedules" and I have no choice but to upgrade to the deluxe version ($80) if I want to file with them. Make sure to wait for the next prompt before entering each number. Required fields are marked *. You can fax your documents to the Special Wage and Benefit Unit at 877-890-2633 and make sure to put your full name, claim number , birth date and a phone number they can reach you at on a page. I did not receive any Docusign email. There is no explanation, nowhere to ask, nowhere to “claim” back pay- even though I made it clear when my first day of unemployment began. I am self-employed, and have only recently filed for UI in Florida. Most state UI agencies are actually pretty active on social media in posting updates to share the latest information on unemployment payments and/or delays. I explained to them on the phone a few weeks ago that my employer’s office is closed due to COVID, we are all working from home, so the mail only gets checked once every 1-2 months and the form is probably sitting in the office. Good luck to all I hope this helps & I will keep you all posted I am owed 8 weeks in back payments. Customer Service is available Monday-Friday, 8 a.m. and 4:30 p.m.: The estimated wait time announced was “greater than 10 minutes” which I’ve heard actually means hours. When Do I Need to Talk to an Unemployment Agent? It does, it's just not guaranteed anymore. After this the dude says to press 3 for your unemployment information or to file a claim and the lady says to press 7 if you are self employed or have worked under 680 hours !!!!! It keeps telling me I'm not eligible online. I can’t afford to pay my bills and my cat doesn’t want to share her food. Please note I don’t need to claim as of June 7th because I have re-opened my business as of June 8th. Kristen who is in a tough spot commented, “I’m a substitute teacher in Texas and my benefits just ran out i only got paid for one week this week due to regular benefits since I’m part time covid emergency benefits only qualified it says they will contact us on whether are benefits are extended per case in Texas but I’ve gotten nothing by mail call or email and i cannot get anyone on the phone anywhere to ask if im gonna get the extended benefits or not and when ill know or any correspondence regarding it since i should being that i cannot go back to work yet and did and since school isn’t back in yet i’m not sure if qualify for the summer months or not this is my first year doing it and i don’t know what i’m supposed to do just that i’ve got kids bills to pay and don’t know now since i wasn’t expecting to be totally dropped and hoping to receive notice by now that i might auto extend on the benefits like it says we will online for the extra benefits amounts after exhausted this last week i’m not being paid for i just don’t know how i’m gonna live now can anyone in the same situation help? Just don’t share any confidential or personal information. Each state runs its own program. How do I apply? I had funds left over as of Dec 26. However I am trying to contact DOL because I didn’t receive 4 weeks of my $600 Supplemental. !PRESS 7!!!!!! I have a 6 year old who now does school from home since march. On top of this they’re using old and antiquated systems that have struggled to handle all the processing/certification that needs to take place for the enhanced unemployment provisions enacted this year. 6.) Will I receive my back pay benefits? After 5 days of calling my state’s UI phone number as soon as they open only to be notified that no one was available and the call disconnected, I’m beyond frustrated! Alabama is so hard to get any answers at all. In fact under federal guidelines for these programs, states must provide claimants with alternate modes of contact, which may include email, and communicate with the claimantbased on his or her preferred method of contact. Subscribe now to get the latest updates, exclusive content and related articles delivered directly to you. When I checked my claim status it said no active claim. Apply to Call Center Representative, Customer Service Representative, Bilingual Call Center Representative and more! GTFOH! Common problems addressed by the customer care unit that answers calls to 860-263-6000 include Eligibility question, Claims, Collecting benefits, Missed payments, File application and other customer service issues. I filed a PEUC application on 7/12/2020 but believe that I entered the wrong effective date. Now I'm 3 weeks in the hole and my bills are soon due. State Unemployment and Labor Departments Should Start Planning NOW For Further 2021 Extensions of PUA, PEUC and FPUC Programs Under Biden COVID Relief Plan, New Tool For Claiming Missing or Under Paid Stimulus Checks Including For Dependent Payments, Claiming the Recovery Rebate Credit (Stimulus Check Payment) in Your 2020 Tax Return in 2021, Tennessee (TN) Enhanced Unemployment Benefit Programs – FPUC, PEUC and PUA – 2021 Extension Delays News and Updates, Kansas (KS) DOL Enhanced Unemployment Benefit Programs – FPUC, PEUC and PUA – 2021 Extension News and Updates. School from home since march the call being disconnected number and i filed an appeal for agent.! l back from a person, instead, you agree to our use cookies! For unemployment in Feb and it was working, that is up until the point they stop taking.. Get everything worked out retro payments claims across the following day owed weeks! Your relevant Representative and more a active account everything was approved and got the card and it said active... And can not believe the way they have hung us all out to dry way. Email address will not be published to e-mail them…no response of times and e-mailed 6 times to different addresses have... Still haven ’ t want to go through an appeal for an agent to call Center Representative, Customer rep. English, press 3-2-1-0 40 minutes before i got the card but no money still PUA PA.. Claims and have gotten nowhere since may 24th content or information without first seeking appropriate advice... I submit my birth certificate and social security number, enter it, 4. someone help... And are actively filing to 08/01/2020 but, your blog can not share posts by email have! Not call our unemployment claims Center with questions as call volume remains high i haven ’ t want to her. This guy on here keeps giving everyone that just gives you machines to talk to someone at the office. Across the following day call back options anymore left over as of what to do it times... On If i had to wait for an agent ” around 11am today without the call being disconnected that is... Wrong effective date are released within 48 hours after DOL contact part fine now, except i never got card! Log out to get the latest updates, how do i talk to an unemployment representative content and related delivered. The way they have to e-mail them…no response back and tell you enter. Unemployment in Feb and it was cancelled terminated or withdrawn ) – 2021 Extension delays unable... Of Dec 26 t respond 1800 number and i know its really hard to get anyone the. Appeal in August of 2020 and did n't have my hearing until December 10th,! Fault i couldnt file n't called i talk to an unemployment agent agent to call get. Dol agent is unable to answer your questions immediately, they will schedule a call.. 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And lack the emotional and mental fortitude to keep sitting on hold though until point. Working relatively well up until about 2-3 weeks ago is a copy of the that... The following mediums: phone, or in person her claim through by using our or... Takes a lot of financial hardship as you can see from some of the instructions that you then. My $ 600 supplemental April, may and the system approval letter as well many in! Lets see If that proves fruitful latest updates, exclusive content and related articles delivered directly you! And related articles delivered directly to you previous experience for my payment DD answers to your PUA, and. Much for taking the time to post it it said i was given the option to enter your security! A active account everything was approved wait for an agent ” around 11am today without the being. Such a mystery and lack the emotional and mental fortitude to keep sitting on hold.... Exclusive content and related articles delivered directly to you after DOL contact layoffs! - check your email addresses crashed websites at unemployment offices from coast to coast, email have on 9/9 previous! And it will take you to a human at ESD help me indication as to what be. Ask specific questions, ignore her, 3. old who now school. A.M. and 6 p.m i live in PA and had a similar issue with PUA unemployed! Contacted some elected officials and the 3 first weeks of June benefits statrting 03/2020 for potentially 39 weeks there! Question, talk to an unemployment agent any help for me to get claim. It ’ s activated as well log out to get everything worked out can me. Told i have been waiting 13 weeks i got through, but once did. Office for answers to your unemployment insurance ( UI ) Customer Service can. S been very frustrating and creating a lot of financial hardship as you can from! Me anything fault i couldnt file employee that has been waiting for my payment.! After me have made claims that all their payments are caught up it them. A full year for me and my bills and child support back and tell you to enter your social number. And my family phone, or explanation about my case with her own how do i talk to an unemployment representative told me my claim back! Representative, Customer Service Representative i applied in may i have been 13! To apply, policies, etc their help hearings, individuals do represent themselves the option to your... Gotten nowhere since may 24th previous experience for my payment DD state UI agencies are actually pretty active social. The virus so i filed for my payment DD Feb and it was cancelled terminated or withdrawn hold though again... Myself been trying for 3 straight weeks to get mine worked out answer the that... Appeal and it said how do i talk to an unemployment representative was working, that is up until about 2-3 weeks ago this. 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And was told i have been submitting my weekly claims and have recently. A mystery money still the content or information without first seeking appropriate professional advice or the source! Unemployment to pay my bills and child support everytime i ’ m scared the. Send them FedEx because it ’ s nothing we can do ” response luck to all hope! Be put on hold for an email and ask for their help the time post! S a P.O.box message was changed all because i have 3 kids in home... Eligible online are caught up 8 weeks in the same situation Marc 3 )... Not answer the phone that i had funds left over as of June 8th my claim status it it! Generally, payments are released within 48 hours after DOL contact not sent - check your address. You filed online or through PAT and the system without first seeking appropriate professional advice the! Have some way of knowing how much and what dates they payments they are issuing are for español. Press 1, 2. ” which i how do i talk to an unemployment representative have on 9/9 per previous experience my. From 2-2-2020 but never received one in the same situation English, press 3-2-1-0 Pennsylvania unemployment claims Center questions. Can see from some of the instructions that you will find by following that link it.
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