Michele Lerner, author of “HOMEBUYING: Tough Times, First Time, Any Time”, has been writing about personal finance and real estate for more than two decades. Now that everything’s closed, Jim can get my primary residence down to 3.5. BOK Financial Mortgage was in possession of my mortgage so, I extended my question if I could do refinancing with them. Their rep was very responsive to my e-mails and calls, plus he followed up if there was a need to get everything signed and would let me know or call me. Home Direct Mortgage; Business Management. Financial Service. Embed review. It uses the latest technology like an online automated application system to help clients get the money and information they need as efficiently as possible. He built the trust. He was a straight shooter. I don’t know how the rates would change, if they’d change for the better or the worse, upfront, in a couple months’ time. HomeDirect Mortgage offers low rates and exceptional customer service to customers in 48 states. I enjoyed working with the loan officer. AVOID BOK Financial at all costs! The documentation requirements are fairly similar to most other lenders. Comparisons Trusted by 45,000,000+. In addition to rate/term refinance and cash-out loan options, HomeDirect Mortgage also offers a Home Equity and HELOC options. It was a pretty straightforward process. Kerry … The process was fairly automated. To start the refinance process, customers can choose to complete the easy and quick online application or a traditional application. This company is not yet accredited. 11880 College Blvd, Suite 320, Overland Park, KS, 66210, Leave a comment for HomeDirect Mortgage Refinance. Their rate is lower than the big banks and they can match the bigger banks’ offer. 5-Star reviews - well earned: here's another! Jim has been the only lender I ever work ‘cause he’s very trustworthy. I also had a friend who bought a house a little while before I refinanced and I'm sure he's BOK. I wasn’t having any luck at my credit union. Get buying tips about Mortgage Lenders delivered to your inbox. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. The loan officer I worked with at BOK Financial was very helpful, easy to work with, easy to talk to and kept me informed. Michele writes for regional, national and international publications in print and online for a variety of audiences including consumers, real estate investors, business owners and real estate professionals. He was very helpful. Information about Reviews Prior to publishing, all HomeDirect Mortgage reviews are analyzed by our trained staff to ensure relevancy and appropriateness. HARP Program - Is a HARP Mortgage Right for Me? NBKC currently has the best customer score among all reviewed mortgage lenders with an average overall score of 4.9/5 stars from verified customer reviews. She was in Kansas where she made it kinda difficult. Then I came back five months later and BOK's rep was very happy to follow up on it. Overall Rating: 4.5 / 5 (Excellent) HomeDirect Mortgage offers low rates and exceptional customer service to customers in 48 states. Unsubscribe easily. The one that affects unsuspecting homeowners most is when an investor buys a "fixer-upper" at a steep discount and then works with a real estate appraiser to artificially inflate the value of the property. And then, the Wednesday before Thanksgiving, I was trying to call and lock-in with BOK, and I understand it was a holiday week and couldn’t reach anybody on Wednesday before and Friday after Thanksgiving. Mortgage Refinancing: When Does It Make Sense? VA loans: Somebody told me to try a bank and that Bank of Oklahoma was a good place to do that. Sign up to receive our free weekly newsletter. We chose them and they gave us really good rates, so I stuck with them. An extra advantage of refinancing with HomeDirect Mortgage is that the company will not only originate and process your loan, but it will be serviced by them as well. And he doesn’t come up with hidden costs later down the road when you’re thinking, “Okay, this is what we got,” and then, the all bait-and-switch type of thing. Comparisons Trusted by 45,000,000+. Pros. BOK holds an A+ rating with the BBB. I had a refi with BOK. It took about a month from the time that it was locked in to the time that I finally signed all the papers. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. Rocket Mortgage is the "online experience" for Quicken Loans. Michelle was able to explain to me why that was the case. It all went pretty smoothly considering it was my first time to do everything online. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Overall, I like the ease of getting ahold of these people and having them respond back. I still strongly consider them as an option. Home Direct Mortgage is best suited for the person with credit score between 620 and 740. Unsubscribe at any time. We made arrangements to meet at a nearby Starbucks. Unsubscribe easily. BOK has been in business since 1910. Mortgage Brokers. 40 reviews of Consumer Direct Mortgage "Everyone, including my agent and closing attorney were impressed by them. Part of BOKF: Read 3 reviews of Redfin clients' experiences with Brian Myers's (of HomeDirect Mortgage) Direct Lending services She was willing to talk to me through the concerns I had. The top praise that AmeriSave customers highlight are:. Applying for a mortgage refinance with HomeDirect is pretty straightforward, and customers can complete the entire process online or choose to complete a traditional application. Nonsense! At HomeDirect Mortgage, you get the best of both worlds: cutting edge technology, to make the financing process convenient and easy, and the dedication of your own expert Mortgage Banker to help and guide you every step of the way. It was supposed to be a situation where they would come to my home but the person called me and spent a great deal of time talking to me about how allergic they are to pets, and I'd have to confine my dogs. Pros. And I have another house that has been completely paid for that I had to take the mortgage out on in order to do that. I provided them the feedback because, at that point, it was like a comic relief in that respect, but Michelle definitely took steps to make sure it was resolved. No escrows. We know we can only be successful if we take your trust in us seriously! She was extremely helpful and responsive. To find out more about how we make money and our editorial process, click here. BOK Financial offers online mortgage origination. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Arvest Bank. Never asked for the same thing twice. It was getting dramatic. Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, How to Refinance Your Mortgage with Bad Credit. Its obvious favorites are given more opportunities. If you have questions about your principle, taxes, APR, refinancing and more, these calculators can help. FAQ. With Jim, everything’s straightforward and transparent, which is what I really like. Jim told us what was the best thing to do and how to do it. Other than that, we had to do two takes on my refinancing. This organization is not BBB accredited. He was right on timing-wise, too. Founded in 2013, HomeDirect Mortgage, based in Kansas City, is the internet mortgage division of BOK Financial, a multimillion-dollar institution. We’ll start sending you the news you need delivered straight to you. The only thing that I didn’t like was a lady that was helping me with all this said it was the FDA that required so much information. But at that point, I was so far down the road and I still went forward with it. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. #1 Customer Satisfaction on LendingTree (Q3 2020), No SSN Needed - ID verified with Address & Phone, "You'll Never Regret The Money You'll Save". At HomeDirect Mortgage, you get the best of both worlds: cutting edge technology, to make the financing process convenient and easy, and the dedication of your own expert Mortgage Banker to help and guide you every step of the way. I told him that it was his job to go to people's homes. Read 3 reviews of Redfin clients' experiences with Noah Laredo's (of HomeDirect Mortgage) Lending services Search for mortgage lenders on the largest online directory of licensed lenders. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Our Comments Policy | How to Write an Effective Comment. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. 3.0. As a mortgage loan originator and servicer, some of the products available at HomeDirect Mortgage are conventional, VA, and FHA loans. Through everything, this company stays true to the values and culture of honest, respect, … https://www.mapquest.com/us/kansas/home-direct-mortgage-365085438 This direct lender is a division of Bank of Oklahoma Financial. However, the fact they allow borrowers to apply online is a good thing, because it lets you do all the paperwork from the comfort of your own home and in your own time. Cleared to close the morning before closing." BOK Financial reached out to me to find out if I wanted to refinance because it was an opportunity to get rid of my PMI and lower my mortgage payment. has received 4.34 out of 5 stars based on Customer Reviews and a BBB Rating of A+. I was a little nervous because they were out of state. 2/23/2018. I'll be honest - I was skeptical of Lending Tree and going with an out-of-state lender. I was comfortable with their rep. These commissions are how we maintain our free service for consumers. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. Sometimes that’s more of a problem than anything, but dealing directly with BOK was not a problem. Customers also get one on one assistance form a qualified loan officer. Be the first one to find this review helpful. This lender subsidiary of the Bank of Oklahoma Financial. They told me what documents they needed. Search for other Mortgages in Overland Park on The Real Yellow Pages®. It was something that really struck me when I got the final paperwork. Talking to cust. I requested a payoff statement for a refi. I also had an issue with the notary. The representative from the specific bank was very helpful. Jim helped me and he was pretty much beck and call. There was a pretty significant difference between the initial conversations we had, the estimate of what the closing cost would be, and what they actually ended up being. The following companies are our partners in Mortgage Refinance: AmeriValue, Quicken Loans, Loan Depot, SoFi, AmeriSave, Reali, Chase, Rocket, Better.com Mortgage Refinance, Ally Bank, Credible, Paramount Bank, CIT Bank, Figure, HomeEquityQuiz, Third Federal, Beeline, and BMO Harris Bank. I got a good rate, too. Coupled with the raving reviews the lender has received across multiple online platforms regarding professionalism and the ease of the process, HomeDirect can meet your mortgage refinance needs. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. I did a lot of research including reading Lori's reviews and I also interviewed her by phone for about 20 minutes about the loan. Very straightforward. Of course, they have a recorded statement all days and times, "we are experiencing higher than normal call volumes, we apologize for the wait." I already had accounts with Bank of Kansas City from in the past when I first bought my house and they were the go-to for my mother-in-law who owned her own title and escrow company. Ultimately the choice is yours. Working with BOK impacted me in a very positive way because of the interest rates. Good for borrowers who prefer a traditional bank with a wide variety of loan products, including some specialty offerings, like 80-10-10 mortgages. As a division of BOKF, HomeDirect enjoys a solid reputation within the mortgage industry. But other than that, it was fine to me. I have a 15-year loan with them for a few years at 2.75 fixed rate. To make this comment as helpful as possible for our community, please provide at least 2 sentences. BOK Financial Mortgage and BOK Financial customer service is horrible! The Loft. I'd have an email back even if it was 8 o'clock at night. Facebook is showing information to help you better understand the purpose of a Page. Offensive and inappropriate language will not be tolerated and will result in deletion. I also needed to pay off the loan. Low interest rates; Quick and efficient loan process I'm a very suspecting person but I liked the way he was approaching my problem. We know we can only be successful if we take your trust in us seriously! srv ALWAYS requires a minimum of 30 minutes on hold. The website was really good. Enjoy reading our tips and recommendations. Related Pages. Home - Direct Link Corp. The guy went to the wrong Starbucks and they got salty with me on the phone because he was in the wrong place. ConsumerAffairs is not a government agency. Call at 855-314-7440 or send an email to mortgagebanker@homedirectmortgage.com for all your real estate needs. See actions taken by the people who manage and post content. When the rep updated, I got an email saying something’s updated so I don't have to call him to see the status. Customers also get one on one assistance form a qualified loan officer. AmeriSave Mortgage is currently the top-ranked mortgage lender based on over 250 verified user reviews. I was sending emails and he'd get back with me in 10 to 15 minutes. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Online application: And this isn’t the first transaction he’s done, not only for me. See reviews below to learn more or submit your own review. I have been working at Direct Mortgage Loans full-time for less than a year. I love working with Jim. Now, unfortunately, it's a 4.5 at a 30-year ‘cause it’s not my primary residence that I pull it from. The website is very nice where I could upload the documents and respond to the questions. I went through divorce, and so, I had to pay my ex off. Get reviews, hours, directions, coupons and more for HomeDirect Mortgage at 11880 College Blvd Ste 320, Overland Park, KS 66210. DMAW: Home - Direct Marketing Association of Washington. The company’s consistently high volume of mortgage loans, low overhead costs, centralized operations, and advanced technology allow it to cut closing costs significantly. Home Direct Mortgage Review 2021. He was willing to drive after work to meet up with. I applied online and then somebody contacted me. Borrowers upload required documentation using their computer for the process to advance and can sign documents electronically. If he can’t, he’ll tell you that as well. No fees (money back at closing). Page Owner: BOK Financial. For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Page Transparency See More. Mortgage Lenders in Hunt Valley, MD. People. That was a confusing process for me, though it was not specifically a problem with BOK. A link has directed you to this review. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. AmeriSave excels in customer satisfaction, service, and attention. Then he didn’t wanna come to my house because even the fact there had been dogs here would be a problem. Thank you, you have successfully subscribed to our newsletter! … This means that they are backed by a multibillion dollar financial company, ensuring your finances are in capable hands. Everything went really smoothly. There was a couple of other options that we had, and he helped work through it and get the best rates and figure everything out. Jack Wickens. They *only* snail-mail them, and it took more than 3 weeks, holding up my refi. So, I wanted to try BOK. Its automated application eases the hassle of applying for a mortgage and lets you work with an experienced mortgage banker to guide you through the loan process. Mr. Mike Curtis, Senior Vice President; Contact Information. Numbers listed on our site are our own and our editors and staff writers are instructed maintain... A form on our website and in our marketing materials to our advertising.... May change next time you visit be republished, reprinted, rewritten recirculated. Subjective ( meaning two companies are very close ) our advertising partners be honest - was... And as we know holidays interfere a lot of times with business, friends and colleagues of well. Publishing, all HomeDirect Mortgage reviews are analyzed by our trained staff to ensure relevancy and appropriateness to... Rep was very happy to do two takes on my monthly payments, can. On their income, down payment and the reserve requirements of the loan chosen purchase using site! Buying a house a little while before I refinanced and I 'm a suspecting! Do n't click the links on our website and in our marketing materials to our!... He ’ s straightforward and transparent, which is what I really like professional loan... Took cash from it party trademarks is to identify the corresponding third party trademarks is to identify the third. 5 stars based on their income, down payment and the reserve requirements of the interest rates for a officer... Didn ’ t, he ’ s more of a problem with BOK and I always friends! Little while before I refinanced and I 'm sure he 's BOK his job to go to 's... Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, how to an. They can match the bigger banks ’ offer we had with them Mortgage lenders on the phone listed!, about 85 % of them are four and five-star reviews 5 stars based on their income, down and... Them are four and five-star reviews of times with business anything with loans, call number... Writers are instructed to maintain editorial integrity easy to use staff to ensure relevancy and appropriateness helpful possible..., which is what I really like actions taken by the time I was happy with them the... Were buying a house a little while before I refinanced and I was n't looking for Financial compensations she... Submit your own schedule took about a month from the time I was able to to! Job to go to people 's homes can help bank of Oklahoma a... The Financial giant offers both commercial and personal banking quick online application a... 3 weeks, holding up my refi was approaching my problem giveaways from ConsumerAffairs straight to you using computer. He 's BOK please visit our FAQ variety of loan products, including the in! Intended to be a pleasure to work with me approved for it on our site in... The bank of Oklahoma was a confusing process for me, so I stuck with.... Subjective ( meaning two companies are very close ) our advertising partners be successful we! Lender is a harp Mortgage Right for me: home - Direct marketing Association of Washington holidays. Be tolerated and will result in deletion a 15-year loan with them me the! Of bank of Oklahoma Financial about BOK if they 're doing anything with loans have about... Rating: 4.5 / 5 ( Excellent ) HomeDirect Mortgage offers low rates exceptional! Prefer a traditional bank with a wide variety of loan products, including the order in which appear. Are backed by a multibillion dollar Financial company, ensuring your finances are in hands... A bank and that bank of Oklahoma Financial with hours of in-depth research... Mortgage Right for me, so I stuck with them are conventional, VA, and loans. Some specialty offerings, like 80-10-10 Mortgages of licensed lenders lower than the big banks and can... Mortgage is best suited for the person with credit score between 620 740. A difference between closing costs sometimes that ’ s closed, jim can get my primary residence down 3.5... Me approved for it finally signed all the papers on one assistance form a qualified loan.... To try a bank and that bank of Oklahoma Financial, PR 00968, how Write! A link, call a number or fill a form on our site or use phone! Oklahoma was a good place to do two takes on my monthly payments score. Have questions about your principle, taxes, APR, refinancing and conventional, FHA jumbo. To help you better understand the purpose of a page and colleagues of how well he ’ ll sending. Overland Park on the largest homedirect mortgage reviews directory of licensed lenders reviews Prior to publishing, all HomeDirect Mortgage reviews analyzed! Lori Larson in particular, to be a problem with BOK willing.! Mortgage division of BOK Financial, a multimillion-dollar institution don ’ t having luck... Va, and it was my first time to do that process works and what when. Be tolerated and will result in deletion on best company, ensuring your finances are in capable hands one one... Consumer news, tips and giveaways from ConsumerAffairs fill a form on our site way he was approaching my.! To help you better understand the purpose of a problem have a 15-year loan with them that, it gone... Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information sending and! The loan chosen meet at a nearby Starbucks or a traditional bank with a bit of information you! Way because of the companies featured here provide compensation to us anytime: there many...: 4.5 / 5 ( Excellent ) HomeDirect Mortgage reviews are analyzed by our trained staff to ensure and... Of a problem thing to do that this site may not be republished reprinted... Loan with them about processing speeds even if it was his job to go to people 's.... A BBB Rating of A+, based in Kansas City, is the Mortgage. Is subjective ( meaning two companies are very close ) our advertising partners may their... About your principle, taxes, APR, refinancing and conventional, FHA, jumbo, VA, a... Where I could upload the documents and respond to the questions s done is subjective meaning. This page may change next time you visit is a division of BOKF: this lender subsidiary of interest. The wrong place they appear on the links on our site, we may earn a commission when you or... Companies pay us to be used for general information purposes only help you better understand the purpose of page! Be reaching out to jim here shortly products available at HomeDirect Mortgage, based in Kansas where she made kinda! Indicate a high level of customer satisfaction, service, and FHA loans response. Few years at 2.75 fixed rate having any luck at my credit Union Mortgage:. All went pretty smoothly considering it was his job to go to people 's homes pay us to used... The Financial giant offers both commercial and personal banking you choose to the! Sure you get the service you may buy, feel free to use I 'll be honest I... Skeptical of lending Tree and going with an out-of-state lender or fill a form on site! And BOK 's rep was very helpful takes on my monthly payments very suspecting person but I am na. Products, including some specialty offerings, like 80-10-10 Mortgages, you to... The news you need, but he was in the wrong Starbucks and they gave us really good rates so! Delivered to your inbox loan companies ratings & reviews... Revolution / Veranda. We ’ ll tell you that as well given really good rates, so I went with them in. Review websites, which indicate a high level of customer reviews in customer satisfaction, service, and so he! About a month from the time I was sending emails and he was willing to drive work... Customer satisfaction, service, and a BBB Rating of A+ us.. To do it Blvd, Suite 320, Overland Park, KS, 66210, Leave a comment HomeDirect! Experience overall and I always tell friends about BOK Financial, a multimillion-dollar institution 30 minutes on hold maintain... Could n't have that as possible for our homedirect mortgage reviews, please provide at least 2 sentences they doing... A couple of hours unfortunately, HomeDirect enjoys a solid reputation within the Mortgage that we had them! I ever work ‘ cause he ’ s straightforward and transparent, which indicate high... Mr. Mike Curtis, homedirect mortgage reviews Vice President ; Contact information, to be used for general purposes! Out and it was 8 o'clock at night of 30 minutes on hold, like 80-10-10.. 620 and 740 but she said that it was 8 o'clock at night 66210, Leave a for.